User Data Policy
This User Data Policy applies to Pure Water 4 Life (Pty) Ltd and any of its subsidiaries – referred to as “we,” “our,” and “us” in this Policy. By using this site, you agree to the User Data Policy of this website (“www.purewater4life.co.za“), which is set out on this page. The User Data Policy relates to the collection and use of personal information you may supply to us through your conduct on the website – this is done in accordance with the provisions of the Electronic Communications and Transactions Act as well as the Protection of Personal Information Act.
At Pure Water 4 Life, we are committed to protecting your privacy and ensuring that personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act.
We reserve the right, at our discretion, to modify or remove portions of this User Data Policy at any time. This Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to this website.
We recognize the importance of protecting the privacy of information collected about visitors to our website, particularly information capable of identifying an individual (“personal information”). This Policy governs how your personal information obtained through the website will be handled. We encourage users to review this Policy periodically to stay updated on any changes.
Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may collect such information to provide you with further services or to answer and forward any requests or inquiries. It is our intention that this policy protects your personal information from being handled in any way inconsistent with applicable South African privacy laws.
Use of Information
Personal information is collected only for the stated purposes as agreed and consented to by data subjects. Where necessary, information may be retained for legal or research purposes, including:
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To gather contact information for customer service purposes;
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To confirm and verify customer identity for security purposes;
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For the detection and prevention of fraud, crime, money laundering, or other malpractice;
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To conduct market or customer satisfaction research or for statistical analysis;
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For audit and record-keeping purposes as required by law;
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In connection with legal and warranty purposes;
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In connection with marketing, where consent has been given.
To find out to what extent your personal data has been collected, please contact us via email at admin@purewater4life.co.za.
Collecting Information on Registered Members
As part of registering with us, we collect personal information to allow you to take full advantage of our services. This may include additional information such as your name, email address, physical address, telephone numbers, and preferences regarding receiving updates and promotional material. You may access and amend this information at any time by logging into your account.
Credit Card Details
For credit card payments, users are redirected to Paygate, a secure third-party credit card processor. This website does not collect or store customers’ credit card details in any way.
Disclosure
Personal information may be disclosed to service providers involved in delivering products or services to customers. We have agreements in place to ensure they comply with the privacy requirements as per the Protection of Personal Information Act. We may also disclose personal information:
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Where there is a legal duty or right to disclose;
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Where necessary to protect our rights.
Unless otherwise stated, no personal information will be disclosed to any third party. To withdraw consent for authorized third-party disclosure, contact us at admin@purewater4life.co.za.
Information Security
Protecting the personal information we hold, preventing unauthorized access or use, and maintaining confidentiality are priorities. We continually review our security controls and processes to keep your personal information secure.
Our data security policies and procedures cover:
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Physical server and data security;
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Computer and network security;
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Employee access to personal information;
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Secure communications;
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Security when contracting out functions (e.g., delivery);
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Retention and disposal of information;
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Acceptable use of personal information;
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Governance and regulatory compliance;
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Monitoring access and usage of private information;
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Investigating and responding to security incidents.
Our employees and contractors are required to maintain the confidentiality of any personal information. However, we cannot be held responsible for events arising from unauthorized access to your personal information.
Collecting Information for Users
IP Addresses
Our web servers collect your IP address to assist with diagnosing problems or supporting our services. This information is gathered in aggregate and cannot be traced back to an individual user.
Cookies and Applets
We use cookies to improve your experience. These cookies store session IDs and help monitor single-user access. The collected non-personal aggregate information assists in analyzing website usage.
Access to Information
You have the right to request personal information we hold about you. To do so, please email admin@purewater4life.co.za. Identification documents will be requested to confirm your identity before we provide any personal data.
You may also request that we update, correct, or delete your personal information. Please provide a copy of your ID to verify your identity before any changes are made. We encourage you to keep your personal information accurate.
Links to Other Sites
We provide links to websites outside of our own and third-party websites. These linked sites are beyond our control, and we accept no responsibility for their conduct. We advise reviewing their privacy statements before sharing personal information on those sites.
Google Ads
This site advertises on third-party sites through Google Ads. Google may use cookies to serve ads based on your visit to this site.
You may opt out of seeing ads for this site by visiting the Google Opt-out Page.
Direct Marketing
To opt out of marketing emails and newsletters, simply unsubscribe. For SMS marketing, reply STOP to opt out.
How to Contact Us
If you have any questions about this Policy, need more information about our privacy practices, wish to withdraw consent, exercise preferences, or request access or correction of your personal information, please contact us at: